Frequently Asked Questions

Your guide to premium audio and vintage gear support.

How do you ensure the safety of fragile electronics during shipping?

We use industry-standard double-boxing techniques and anti-static high-density foam to ensure your equipment arrives in perfect working condition.

What is the warranty period for refurbished analogue gear?

All refurbished items undergo a rigorous 20-point inspection and include a 90-day limited warranty covering parts and labor.

Do you ship internationally?

Yes, we ship to over 50 countries via tracked express couriers. Please note that customs duties and import taxes are the responsibility of the buyer.

What is your return policy for high-end audio equipment?

We offer a 14-day return window for most products. Items must be returned in their original packaging with all accessories and seals intact.

Are the tubes and components in vintage units original?

We specify the condition of every component in our product descriptions. We prioritize original parts but will use high-quality modern equivalents if the original is no longer safe to operate.

Which payment methods do you accept?

We accept all major credit cards, PayPal, and specialized financing options like Affirm to help you invest in your dream studio setup.